Sense
Builds one live guest context from the booking engine, PMS, channel manager, reviews and every conversation.
PMSBooking engineReviewsConversations
The environment
Platform
Autonomous agents,
working hand in hand
with your team.
Every agent runs its job end to end within your limits. They share one guest and account record, handing work seamlessly to each other and your staff. One platform means adding another agent requires no new contract.
01
Wins the business
Always on, across every source
Group and corporate enquiries arrive through roughly ten channels, most of them inboxes no one is watching. This agent takes every one to a confirmed booking on its own, and passes your Director of Sales only the enquiries that need a person, already prepared.
CVENTDELPHIHotel EngineAMEX GBTEgencia+6 more
On its own
- Responds, qualifies, quotes within your limits, takes payment and confirms the booking.
- Blocks the rooms the moment it confirms, and emails a summary to you, your DOS and GM.
- Follows up on stalled enquiries on your cadence, and prepares anything beyond your limits for a 9am decision.
With your team
- Pre drafts the reply and quote, so your DOS opens a ready response, not a blank page.
- Surfaces the account history past bookings, rates and requests.
- Answers the sales line when your team is busy, rather than sending the caller to voicemail.
Always routed to a person: anything exceeding your discount, commission or blocked dates; any enquiry above your size limit; any planner who asks for a person.
What the platform includes.
You are not buying add on bots you are getting the platform they run on, all of it included in the monthly fee.
One record per guest and per company
Every stay, transaction, message, review and ticket on one screen companies too, so you can see an account's full value. Ask for an audience in plain words and get a usable list.
The outreach you should be sending
Pre arrival, in stay, post checkout, review requests, win backs and rate renewals, over email, SMS, WhatsApp and voice. Describe a sequence in a sentence and it is built for your approval.
Additional agents, same contract
The agents here are configurations, not a limit. Describe a new role in plain English and one is built, with the same rules and record.
Query your data directly
Ask "how did group pickup compare with last November" and get a table and chart from live data, with the working shown. Prebuilt dashboards are available too.
How it works
Sense. Think. Act. Monitor. Evolve.
One intelligence loop runs every agent, and every guest conversation makes the next one better.
Think
Turns that context into a 360 degree guest profile: intent, preferences, value and sentiment, with predictions.
Guest profileIntentPreferencesSentiment
Act
Agents chase goals: they answer, quote, book, sell the extras, reply to reviews and prospect, inside your limits.
SalesConciergeReviewsRate and leads
Monitor
Every agent is watched: success rate, response time and escalations, traced to the step on every run.
Success rateResponse timeEscalationsTraces
Evolve
Agents learn from every run: what converted, what was escalated and what the guest said next.
OutcomesLearningsA/B testsOptimization
One shared, live guest context. Every step reads from it and writes back, building your AI Capital.
The full picture
Everything on one platform
The building blocks the next pages walk through, plus the modules a hotel group expects. One guest record, one set of controls.
app.therevenuemaker.com / platform
Channels in
WhatsAppVoiceEmailSMSWeb chatInstagramTelegramPush
Core
building
blocks
building
blocks
The essential components that work together.
Supporting
modules
modules
Add the modules your hotel group expects.
Loyalty
Points and referralsReviews
Collection and AI summariesTickets
Auto created, with CSATSurveys
No code formsGuest portal
Stays and self serveHuman inbox
Unlimited seatsReach
AI ads, SEO and visibilityAll channels
One inbox, AI and humansPlugs into your stack
Our platform modules
Five ways to drive more direct revenue.
CDP & Intelligence
Every guest, fully understood
Every stay, booking, conversation, request, review and campaign, in one unified, live view your team and every agent share.
The complete 360 degree view
One screen with everything about a guest: contact, stays, spend, loyalty tier, inquiries, preferences and a full activity timeline.
AI that reads every guest
An AI written persona for each guest, with intent, behavior and sentiment read live, plus predictions and a fatigue score per channel.
Audiences in plain English
Describe an audience in everyday words and AI builds the segment. RFM and retention cohorts come ready made, with suggestions you approve.
Synced to your ad platforms
Segments flow into campaigns and sync to Google and Meta audiences. Exports mask personal details by default.
What makes it different
A true end-to-end view of every guest, resulting in 1:1 guest intelligence.
Built for production
Enterprise control, built
in from day one
An agent can quote a group, hold fifty rooms and answer a one star review in public. These are the controls on all of it.
Limits they cannot exceed
Maximum discount, maximum rate movement, blocked dates. Enforced, not suggested, and never exceeded.
Work that always reaches a person
You define what stops and with whom, and the handover carries the whole conversation with it.
A log of every decision
What came in, what the agent decided, which rule applied and what was sent. Auditable months later.
Watched on every run
Tracing on every conversation, and an LLM judge that tests responses before launch and after it.
Guardrails on every agent
Input and output rules, set once and attached everywhere. No agent invents a rate or a policy.
Private by designUS
Personal data masked, built for CCPA and the state privacy laws, with consent to text kept on record.
Why it matters
Gartner expects over 40% of agentic AI projects to be canceled by 2027.These controls are why our agents reach production and stay there.
The roadmap to going live.
About four weeks, built with you. You set the rules and pick the metric to improve; we configure everything to your property; nothing reaches a guest until you sign off, then we report against the number you chose.
Week 1
Setup and access
Kickoff with you, your General Manager and your Director of Sales
The workshop where you set what the agents may offer
Access to the mailbox your enquiries land in
Your competitor list
Your brochure, photography and brand voice
Week 2
Records and enquiries
One record per guest and per company, live
Your brand and group enquiry channels connected
Enquiries being answered on email, inside your limits
Review replies drafting on the sites that matter most
Week 3
Phone and pricing
Agents answering the sales line and guest calls
Paid extras collected by a code the guest scans
Competitor rates being watched across 90 nights
Corporate prospecting built for your catchment
Week 4
Sign off and go live
Everything tested end to end
You review how the agents behave and sign off
Your team trained on the handovers
Go live, and we stay close for the next fortnight
Find out how much business you're turning away.
In thirty minutes, using your room count and your competitors, we will show you where enquiries are going unanswered at your property, before you commit to anything
